Knowledgebase
The Leostream Connection Broker provides control over USB device passthrough when your users connect to their desktops using Leostream Connect. The Leostream USB management feature requires functionality on the client device and remote desktop. You must m...
You can store the settings for a particular Leostream Connect or Leostream Agent installation and use those settings to automate future installations. For the Windows versions of the client and agent, run the installer from the command line using the fo...
The Uncategorized Desktops center contains desktops that have registered with the Connection Broker, but are not inventoried from another center, allowing you to add physical machines without creating an Active Directory center, add virtual machines from ...
It depends on your Connection Broker configuration. Leostream recommends using a static IP address or DNS SRV record for the appliance, and configuring DNS with your primary search domain. The Connection Broker VIP address serves the same purpose as a DNS...
Use the TEST LOGIN feature to simulate how your user roles and policies are assigning desktops to users. To run a test login:  * Go to the > RESOURCES > USERS page. * Click the TEST LOGIN link next to the appropriate user. * Enter the name of the...
You have a couple options for using Leostream on a tablet or smart phone: 1. Log into Leostream using the device's Web browser. Next, download the app for the display protocol you want to use. (Please note that if you want to launch a PCoIP connection, T...
The Connection Broker authenticates users by checking the user’s credentials against the different authentication servers you registered with the Connection Broker. Leostream can authenticate users against Microsoft Active Directory, third-party authentic...
By default, the Connection Broker creates authentication servers with the QUERY FOR ACTIVE DIRECTORY GROUP INFORMATION checkbox selected. With this option selected, the first column in the ASSIGNING USER ROLE AND POLICY section of the EDIT ASSIGNMENTS for...
A Connection Broker cluster is a group of Connection Brokers that share the same PostgreSQL or Microsoft SQL Server® database. Clustering Connection Brokers allows you to support more connections per second, enhance availability, and improve disaster reco...
One option for providing users with persistent desktops is hard-assigning desktops to users. The Connection Broker always offers users their hard-assigned desktops, in addition to any policy-assigned desktops. A hard-assigned desktop is never released fro...
If you have multiple domains, create different authentication server records in the Connection Broker for each domain. In multi-domain environments, the Connection Broker queries the authentication servers according to their Position variable. The domains...
The Connection Broker assigns users to the first policy they satisfy and only that policy. If you set up two separate policies for two separate pools, such as RDP and RGS, users will be offered desktops from one or the other when they log into Leostream C...
To ensure that your Connection Broker deployment is production-ready, you can take the following steps to improve availability, disaster recovery, and capacity. * Create a Connection Broker cluster that contains sufficient Connection Brokers to handle...
(See also: How do I map a user's desktop login ID to their Connection Broker ID [http://leostream.kayako.com/Knowledgebase/Article/View/79/46/how-do-i-map-a-users-desktop-login-id-to-their-connection-broker-id]?) Understanding how rogue user assignment a...
When a user logs in to their remote desktop operating system with one username, and then uses a different username to access the Connection Broker, you may notice some unwanted snags, like desktop assignments not being released. What’s going on there – an...
You can use Multi-User Centers in the Connection Broker to allow multiple users to log in simultaneously on a multi-user server, such as a Microsoft Remote Desktop Services (RDS) or Linux server. First, ensure that you have installed the Leostream Agent...
The Leostream Connection Broker allows you to offer users access to RemoteApp applications alongside your other resources. The key is to first create a Remote Desktop Services/Multi-User Server center for the Windows Server that publishes the applications...
You can install Leostream Connect in Shell mode by selecting the ENABLE RUN AS SHELL MODE task in the Installation Wizard.  When Leostream Connect is running in Shell mode, you cannot access the Leostream Connect System tray menu. Instead, use the hover...
The Connection Broker allows users that connect to desktops using the NoMachine NX and HP RGS protocols to collaborate by inviting a shadow user to connect to their session. The configuration in the Connection Broker involves providing the user with the r...
In the Protocol Plan, make sure that the Priority for RGS is set to 1, to allow the Connection Broker to establish an RGS connection. Then, in the HP RGS section in the Protocol Plan, you can use the Configuration file field to choose which features are e...
Moving your HP SAM environment to Leostream requires you to change your understanding of certain concepts and terminology. See our HP SAM Transition Guide [https://www.leostream.com/hs-fs/hub/453598/file-2134761132-pdf/documentation/HP_SAM_to_Leostream_tr...
All Connection Brokers in your cluster must run the same Connection Broker version. Before updating your production environment, test the new Connection Broker version in a proof-of-concept environment. To update a cluster of Connection Brokers, follow ...
The Connection Broker can push out Leostream Agent upgrades to all of your remote desktops. To perform the upgrade, the Leostream Agent must be able to verify that the source of the upgrade request is your Connection Broker. Therefore, the Leostream Agent...
DESCRIPTION OF PROBLEM A security vulnerability has been identified in the Leostream Agent component that, if exploited, could potentially allow an attacker to use the Leostream Agent API to modify registry keys on the remote desktops where the Leostream...
January 25, 2021 DESCRIPTION Leostream relies on network access between the client, Gateway,  Connection Broker  and desktop.   The following tables are provided for each Leostream component, and identify the possible network ports required between the ...
In the ADD AUTHENTICATION SERVER form in the Connection Broker, selecting the QUERY FOR GROUP INFORMATION option indicates that the Broker automatically loads the group information from Active Directory when you access the Users > Assignments page. If you...
Published by:    Leostream Support Release Date:    November 22, 2020 Summary:        The Connection Broker supports a feature to join a desktop to a domain.   With this feature, you can automatically have the desktop join a domain after it is created. ...
Leostream Connection Broker policies are incredibly flexible, allowing you to configure your system specifically for your business needs. The following list indicates some things to consider when working with policies and assignments. * POLICY-ASSIGNI...
The user you enter into the ADD AUTHENTICATION SERVER form needs to have at least read permissions to the user records in your authentication server. If you use Active Directory to inventory desktops in your Connection Broker, the user must have permissio...
The Leostream Connection Broker requires specific VMware vCenter Server privileges in order to perform various actions, such as starting and stopping VMs or provisioning virtual machines from templates. If your Connection Broker is unable to perform any o...
Leostream Locations allow you to provide the user with different Roles and Policies based on the physical location of the user's client device. In addition, Locations allow you to tailor the user's experience by attaching different printers, setting regis...
When migrating to a new version of vCenter Server, editing your existing Center to redirect the Broker to the new environment can be quicker and cleaner than creating a new Center, importing desktops as duplicates, and then deleting the old Center. This s...
The Connection Broker marks a center offline if it cannot reach the center. If the credentials you entered into the center are not correct, or if they're for a user who does not have administrator rights, the center appears offline. The center can also ap...
The UNREACHABLE status indicates that the Connection Broker cannot call out to the Leostream Agent. Even if the Broker is receiving communications from the Leostream Agent, it will mark the Agent as Unreachable. A number of underlying issues can lead to U...
Every once in a while desktops get stuck assigned to a user. In some cases, you can release the desktop by hitting the “Release” link next to the desktop’s name on the > Resources > Desktop page in the Broker, and the issue is resolved. If stuck assignme...
You may need to renew your support license. The support license expiration date indicates the last day you are eligible for Connection Broker upgrades and online support. After the expiration date has passed, the CHECK FOR UPDATES option under > SYSTEM > ...
If a user receives the "_NO RESOURCES AVAILABLE_" message, the Connection Broker does not have desktops in the assigned pool that meet the offer criteria for the user.  You can use the Test Login link to identify why the pool does not have desktops to off...
If you selected the QUERY FOR ACTIVE DIRECTORY GROUP INFORMATION option when you created your authentication server, the Assignments page attempts to load all your Active Directory groups before drawing the page. If your Active Directory contains a large ...
If your > RESOURCES > DESKTOPS page does not list any desktops, check the following:  * Is the list being filtered? Switch the FILTER THIS LIST drop-down menu to NO FILTER and select ALL from the drop-down menu at the top of each column. * If the ta...
In the Connection Broker, the Delete button may not appear if the record is in use. For example, in the Edit Role dialog, the Delete button does not appear if the role is assigned to one or more users. To delete the role, you must first ensure that all us...
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