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How do I ensure that my Broker deployment is production-ready? - Powered by Kayako Help Desk Software
How do I ensure that my Broker deployment is production-ready?
Posted by , Last modified by Karen Gondoly on 01 November 2018 09:55 AM

To ensure that your Connection Broker deployment is production-ready, you can take the following steps to improve availability, disaster recovery, and capacity.

  • Create a Connection Broker cluster that contains sufficient Connection Brokers to handle user logins in the event that a server hosting one of the Connection Broker fails. For added resiliency, when building the Connection Broker cluster, ensure that you place individual Connection Brokers on different servers.
  • Establish a schedule for backing up your Connection Broker database. Implement your site standard database backup procedure, to ensure that your data is protected.
  • Create weekly snapshots of each Connection Broker virtual machine. By backing up the entire Connection Broker virtual machine, you do not need a separate backup procedure for the underlying Connection Broker operating system.
  • Create monthly clones of each Connection Broker virtual machine. Leostream recommends storing these backups in an off-site location. Test your restore process to ensure that the media can be read, and that procedures are correctly documented.
  • Use DNS to configure your Connection Broker IP addresses. 
  • Never perform a Connection Broker upgrade without first taking a snapshot of your existing Connection Broker virtual machine. Also, test upgrades in an isolated deployment, before rolling out to your production environment.
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